Amelishan Bridal

Annie R.

Joined 2 months ago

I HIGHLY recommend Amelishan Bridal for your special day. I had Jane as a consultant and she was beyond excellent. She not only was very patient and helped me try every dress on, but she also gave me her input on which styles would fit me best. She also offered me advice on another consultant who does photography there and said she would have booked her for her own daughter's wedding, but the lady was already booked. She was more than accommodating and just made my day so special. She helped me to pick out a more gorgeous dress than I could have ever imagined. I gave her a hug at the end of my visit to show my appreciation.

K C.

Joined 9 months ago

I recently went with my daugher to Amelishan to try on wedding dresses. We had an early appointment on a weekday. It was not busy, and our appointment was started immediately and lasted two hours. Joan, the person who handled the appointment, was very accommodating, helping my daugher put on many dresses and accessorizing them. After narrowing it down to two dresses, she was not pushy and told us to take some time to think about it. We left, but came back about three hours later after my daughter decided she wanted her maid of honor to see the two dresses. Although the person who helped us was busy with another appointment, and the stroe was busy at that time, they were very accommodating. Someone else pulled the two dresses, got us a fittng room, and helped my daugher into the two dresses. My daughter made a decision at that time and ordered her dress. I will update this when the dress comes in as I see many comments about dresses being ordered in the wrong size. Although my daughter's dress was ordered in 2 sizes larger than her normal size, I have read this is normal for wedding dresses, and the person explained the sizing and showed us the information used to pick the correct size.

Doesn't Recommend

Erin c.

Joined 11 months ago

Where do I even start? First, I was measured incorrectly and the seamstress even told me so; this caused much more work for alterations but she was so nice and recognized the problem was the staff's fault (I sure hadn't measured myself! And my measurements were WAY off - clearly I had not just changed sizes in one month) so she didn't charge me extra for the work. When I complained later to the owner, she said that was impossible and I must have dieted because apparently that's what all brides do in excess before their weddings (I haven't changed weight by a single pound in over 10 years so clearly that was not the case). Also, all my bridesmaids were measured and told to purchase dresses much larger than what they knew they should be getting. My new sister in law even protested why she would need to order a 12 when in real dress sizes she is never larger than a 4. She was told that they would not order it for her if she didn't go with the 12. When the dresses came in, her dress was so large that when she put in on and let go with her hands it fell straight to the floor. When I complained about this later on I again was told that was impossible. The men ordered their tuxes from this awful place also. My dad's vest was the wrong size and I stopped in to make a change. The woman told me she would order the correct size and it would be ready the next day (day of the rehearsal). My then fiance went to pick it up before the rehearsal and was told it was never ordered and I must be mistaken. He put the owner on the phone and luckily I was able to remember exactly who I spoke with, what she was wearing, etc, which proved I was there the evening before. Only after proving myself did she say she would make sure to have the vest the next morning. I was not happy with this plan as the store is the opposite direction of where our wedding was held and we had no time to go pick it up. We made it happen anyways though because we had to. I could not believe how rude the owner was when I complained after my wedding. She made everything seem like MY fault even though I was the paying customer and they should be doing everything they can to make my day and my experience with them special. I have told so many people to NEVER go to that store. Any bridal shop that makes a bride cry before and after her wedding should be closed down!!!!

Recommends

Amy T.

Joined 1 year ago

I was "powershopping" for a mother of the groom dress two weeks before the wedding... I had an hour with Pat on a Friday night, and she was amazing at helping me find at least a half dozen dresses to try on. She gave such excellent feedback on each one, and went out of her way to locate needed sizes, styles, and colors. I narrowed it to 3, and came back with my sister for another opinion on Sat. afternoon. Pat had my dresses ready in a dressing room for me, and was again very helpful and encouraging. I bought a dress I love at a reasonable price, and was given a cloth dress bag and canvass gift bag by the very friendly cashier. A beautiful, welcoming shop with many choices... the best of the dozen shops I've been to in shopping for multiple weddings this year!! Wish I'd found it sooner :-))

Recommends

Julia R.

Joined 1 year ago

I was extremely pleased with the excellent service at Amelishanâ??s Bridal. I didnâ??t call to make an appointment until the day we were going dress shopping. While it was late notice on my part, the staff at Amelishanâ??s were very accommodating and fit us in that afternoon with Jane, one of the consultants. Our group arrived early to look around and within minutes, Jane was able to meet with us â?? well before our appointment. Jane gave us her undivided attention until store-close, constantly offering suggestions based on my style preferences and limited budget. She spent much more time with us than the 1 ½ hours our appointment indicated, and did so without make us feel rushed or bothersome. She truly catered to us and was so kind. I chose Amelishan because of the positive store reviews on the internet and was not disappointed. Shopping for a wedding dress is often a once in a lifetime experience, and Jane at Amilishanâ??s really made this task effortless and enjoyable and made the day feel special.

Recommends

jprivatt01

Joined 5 years ago

I absolutely loved my experience at Amelishan! I worked with Pat, and she was amazing. So helpful and professional! I felt like I had her full attention the entire time and was never rushed. She helped me to find the perfect dress! I also found my veil, shoes, purse, and jewelry there. I also met one of the owners, who was incredibly helpful in talking to me about alterations. I went to several other bridal shops in the Brookfield area, and none of them even came close to the kind of service that I received at Amelishan. I highly recommend them.

Doesn't Recommend

lucky2bmee

Joined 2 years ago

Ripe off big time...I went into Amelishan to find bridesmaids dresses and was told becouse my wedding was in Aug that my girl were going to be charged an extra 50.00 for them to get here on time.Thank god we went else where. We found the same dresses for 25.00 cheeper and wait ...the dresses where going to be shipped at the end of may.Shame on you Amelishan!!! Three of the 6 girls I have are not married and will not come back to be ripped off.

Doesn't Recommend

rwilk226

Joined 2 years ago

Poor Customer Service. Visit Amelishan only if you want to be ignored. My second trip to Amelishan was a disaster. I had tried wedding dresses on with them before and came back to try one dress on again. I told them which dress I was looking for when I made my appointment and I assumed they would pull the dress for me -- WRONG!

I arrived 10 min. prior to my appointment and didn't see a dressing room until 20 min. AFTER my scheduled time. The consultant told me she didn't know what dress I was there to try on again, so could I please find it for her? I found it. And waited. And waited. "Are you sure you don't want to try any other dresses on?" No, I don't. So, I continued to wait.

When I finally got a room, my consultant went back to helping her previous appointment. I put the dress on myself. She was nowhere when I decided I wanted to purchase the dress and was actually still helping the other person as I proceeded to pay for my dress.

Then, when I went to pick up my dress, there were 3 or 4 employees at the desk, NONE of them acknowledged me even though NONE of them were on the phone or helping other brides. A woman crossing the back of the store asked me if I had been helped -- I said no and she proceeded to find my dress for me. During the course of conversation she told me that she had just started working there. Obviously, Amelishan didn't have enough time to teach her how to ignore customers, yet.

Please avoid giving them your business.

Finding a wedding dress is a once in a lifetime experience and it's not worth wasting it at Amelishan.

Doesn't Recommend

SunSki

Joined 2 years ago

AVOID! Save yourself lots of time and wasted money. Amelishan is a terriblely overpriced store with rude and unhelpful staff. I was part of a bridal party for a friend of mine and was thinking about buying my dress through Amelishan. I called them up for ideas on sizes, gave them my measurements and they told me I was somewhere between a 0 and a 10, uh...thanks?? On top of that they put me on hold several times for what should have been a quick phone call. I went online and found a size guide that was much more helpful. After finding my size, I called back and gave them my credit card number for the deposit, even though the order wouldn't be placed for another month to wait for the other bridesmaids. I called back the next day to cancel my order (since the dress was much cheaper at a local dress shop that gave me better service and I live on the West coast). The person on the phone told me they'd cancel it but the deposit wasn't refunded a week later. When I called back they gave me to a manager that said it was against their policy to return deposits. Long story short, I got the money back from my credit card company, but it took nearly two months of letters and phone calls to Amelishan (who were very rude, especially Shannon, and said I should have known that was their policy- though they had not ordered anything for me and never did). In the end, I got the dress for half the price they were charging and was much happier supporting this other business. If I could I'd give them 0 stars.

Doesn't Recommend

MJLo

Joined 2 years ago

horribly disappointed. If I could give a lower rating I probably would. Though the girl, Amanda, I had was wonderful I am so disappointed. I was told to order the dress i wanted in a size bigger then the sample i tired on, so I did. Well my dress came in and it is RIDICULOUSLY small. No way I could have worn it, and it would have needed TONS of alterations. I literally cried the whole way home. I was told that even tho I am larger busted it would definately support me, and the boning is so flimsy that I dont think it could even support someone with a C cup. I would definately steer away If i were you.