Great Atmoshere, Great Service, Great Price, Love It!.
I have my hair cut and styled at Salon Medusa in Brookfield and just love it. I've never been disappointed with the service. Natalie listens to me when I explain what I want done, and she does it. She is very attentive to my needs. The salon is modern, clean and has very good ambience. I highly recommend you try Salon Medusa, I'm sure you will find it delightful.
Awful Service. This place shouldn't be in Aveda's listing. The hair stylist was totally ignorant and incapable. The whole hair coloring experience felt cheap and awful. I STRONGLY recommend NOT going to salon medusa.' videodrome' must be an employee there for giving such false marketing information.
HIgh commitment to customer service.
I have gone to Salon Medusa for over 15 years. I continue my 30 minute drive to this salon because I find their commitment to excellence and beauty outstanding.
I am a person that finds doing my hair a challenge, and the staff has been good in working with my capabilities and resistant hair type to processing. We have had times it may not have taken as well as we liked, or I could not handle it as well, and the Salon was responsive by going to Plan B. And to be honest we rarely had to go to Plan B once my primary stylist knew me, my personality, and hair type.
I am glad there is a salon I can call home in terms of my hair care needs. I would heartily recommend this salon to anyone!
Best Salon anywhere. Couldn't agree LESS with the hysterical one who leaves childish posts like 'chopping off your finger'. I am not an employee so get over it. I have never had anyone that I referred to Salon Medusa come back and say something negative. The staff is talented and the salon is beautiful. Your overly dramatic assault on them is so off base! Anyone can tell you that you clearly have an ax to grind for some other reason. All you need to do is walk in and look around to know you are in the right place. Couldn't agree LESS with the hysterical one who leaves childish posts like 'chopping off your finger'.
Great message and pedicure..
I get messages pretty regularly so I've had many different types of messages. I have give my kudos to Lisa. It was just right, not too hard or soft. She really listened to what I needed. My shoulders feel great and my headache is gone. I feel invigorated! I'll definitely go again.
I've also heard from a friend who used a gift certificate to get a pedicure that Jeanette was really thorough in getting rid of all her calluses. She said that her feet have never felt as soft.
Can't say anything about the hair salon. Sorry to hear of the color nightmare. I thought the manager was a male?
DO NOT go to Salon Medusa. Do something else fun like chopping your finger.
DO NOT GO TO salonmedusa. I was fooled by the Aveda name. The experience was a total nightmare. I'm completely dissatisfied. My hair is dark brown and I wanted a caramel brown color. When she brought a grey swatch, I told her it was too light and not in the shade that I want. I was told that it was going to be $40 for the total hair color root to tip, when I made the appointment. But she said it was going ot be $65 for just color and to leave wet. I didn't feel comfortable right then. I should have trusted my freaking intuition and left.
The particular consultant "Tieb" is completely unprofessional, has insufficient knowledge of colors, mediocre communications skills that she can't understand what you want. She promised that she knows what she was doing. She started coloring just my roots. After coloring ten strands she said that it would cost more if I wanted to to color the whole hair. I felt like that was a cheap trick to start coloring and say I'd only do one half. Then came the manager, she assured everything was going to be alright and I'd get the color I want. I felt absolutely uncomfortable at that point and when she offered to shampoo it away, I was happy and insisted that they do it. But the manager reassured me that they knew what they were doing. I kick myself for trusting her then.
After waiting for 45 minutes from then, I was SHOCKED to have my hair darker than my natural color. While it was not yellow or bright red it felt just as horrendous to me. I wanted them to make my hair just the way it was when I Walked in. I was getting ready for a special occasion. Now they have ruined my hair, upset me to tears and made my whole experience awful. They offered to fix it after 10 days when it wouldn't be of any use to me.
If your intension is to get a free foot soak and night mare with your hair color, this is THE PLACE to go for a horrendous experience. But if you want to get a decent hair color, DO NOT GO TO SALON MEDUSA.