12/12/08
Not surprised at reviews
by anonymous1intown
I was a loyal Erik of Norway customer for over 15 years entrusting my hair with the same color specialist. I shake my head when I think of what this salon once was and what it has become. Despite that, the same color specialist would surely maintain some quality, or so I thought. Whether salon mismanagement or priority changes negatively affected her performance I'll never know. I only know during the last year of my patronage I never received the color I wanted or expected. I agree with another reviewer. It is as though she simply did whatever she wanted. The final time I ended up with a color that faded into a dreadful disaster with one color at the top and an entirely different color at the ends. This clearly needed correcting whether it was the fault of the sylist or simply the condition of my hair. When I called to schedule a corrective color she had her receptionist call and politely ask me, in so many words, not to return. I hope she enjoyed my 15 years of loyal patronage.
- Pros: Stellar past reputation
- Cons: Mismanagement has sullied reputation and quality.
10/29/06
highly trained stylists!
by melissa_t
I was just in Erik of Norway for the first time and I loved every minute. When I walked in I was greeted right away and offered a beverage. My stylist was right on time and gave me some well-thought out advice for my haircut. She was great and everyone got along and was pleasant. It is such a warm and friendly place. The stylists are very well trained and they keep up with the latest trends. The prices were not too high. You get what you pay for when it comes to your hair. This was such a wonderful experience, I will definately be back!
- Pros: highly trained stylists, priced just right
06/01/06
I won't be back...
by skp722
I went to Erik of Norway for about 3 years - cut & color every 5 weeks. I was shocked on my first visit when my colorist asked if I had made an appointment for a cut or at least a blow-dry. I assumed that the same person would color and cut my hair, and I was wrong, so I left with no cut and wet hair. The other uncomfortable thing was the attitude in the salon. The colorists fought with each other constantly, and the people cutting hair were rushed & trying to get in as many cuts as they could - they were all very nice, but clearly in a hurry. I am so relieved now that I've stumbled on the hair person of my dreams.
- Pros: very friendly front d
- Cons: attitude, attitude, very expensive
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