Patio Bike Shop

Great selection of all types of bikes, nice to see affordable high quality stuff, and to hear why it's high quality. The sales people and mechanics are extremely knowledgeable as well, came back many times to have a few different bikes tuned up and worked on. Very reasonable prices, and VERY fast turnaround even in peak cycling season.

A+++++++++++++  View Less … View More

Great service, and great bikes!. Had my bike in for service on my brakes a month ago, and i'm very happy with both the service they did, price, and the honesty of the tech there. I was told i needed a bunch of new parts from another local store, but saved me a lot of money fixing what i had already.

Purchased a couple of hybrid bikes recently, and am extremely satisfied with them. I live a bit far away, but will always be back whenever i need anything cycling related.

Extremely satisfied!!  View Less … View More

Dishonest and Take Advantage of the Customer. I can't believe the Owner lied to my face. I had moved a month prior to Ironman Wisconsin 2011, and left my race bike behind. I asked my dad to get a tune up for me and we recieved great reviews from Patio Bike so he went there.

My dad didn't know what to look for when picking up the bike, and he was told they didn't have to do much work because I take good care of my bike (rightfully so the last tune up was 2 months earlier).

I got into town and had to get to Madison for check in (must be checked in by 4:00pm or you don't race), when I picked up my bike from my Parents' house the gears were grinding (previously not an issue) and it was dirty- like it was never cleaned.

I was in a bind- I didn't have time to go back to Patio Bike but I called and shared with them my issue- they said i could bring it in- but I had to get to Madison, that was not an option.

After checking in for the race, I took my bike to another bike shop, and right away they knew there was a problem. $40 and an hour later, they fixed the problem and cleaned up my dirty frame.

I went into Patio Bike after the race to see what they could do for me - I was inconvenienced and paid an extra $40 for their mistake.

The owner lied right to my face, he said when my dad picked up my bike, he was shocked at how clean it was (a lie).

He said he provided me a service and that was that. My mistake was not getting to my bike sooner to make sure they did their job right- so if i had to i could go back to them to look at it I could. BUT I shouldn't have had to do that- they should have done their job right the first time around.

Take responsibility for your poor service, don't lie to the customer. I don't care if i was a one time customer from out of town- I was still a customer.  View Less … View More

AWESOME!. Just got my bike tuned up there, and got it back within 2 days. Wheel and sprocket was close to 2 full weeks behind, and they said they would "call me with an estimate in a few days".

Price was very fair, cheaper than flat rate places, and the mechanics are honest and not a bunch of kids.

Great place, been buying bikes from Patio for a few years now with no looking back!  View Less … View More