- Neighborhoods:
- Juneau Town
- Categories:
- Taverns, Bars & Clubs, Bars & Pubs, Restaurants
- Price:
- $$
- Cuisine:
- Traditional American, Hamburgers
- Payment Methods:
- Restaurant Special Features:
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Elsa's is now getting a reputation of bad service and being racist toward minorities, it's popping up all over facebook, my advice to the owners is to look into ur employee behavior becuse people are starting to take notice... View Less …
interesting atmosphere.... and pretty interesting specialty burgers, too. Like the terminator, I'll be back. Yum!
Best burgers I've ever had.
I went to Elsa's with my fiancé for a Valentine's Day dinner. I was pleasantly surprised how well we were treated, considering that we
weren't buying their really, really expensive drinks. The waitress was really nice and came to check on us often, and she came quickly to bring us a side of ranch.
The burgers were literally the best I've ever had. He had the cheeseburger, and I had the Greek maiden burger. They were amazing! They were both very tasty and not overly greasy.
The drinks were rather expensive. The cheapest drink I remember seeing on the menu was $6.50, and there were glasses of wine and scotch in the $100s! We had a mimosa, which was very good.
Overall, this is a really nice place to go for great food and a comfortable atmosphere.
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Rude. After buying dinner for my family at Elsa's for several years, my son was home from college and decided to take two friends to Elsa's for wings for the first time own his own......NOT SO....He was told to leave because you have to be 21 to eat after 5:30. This the first I have heard of this....could it be something else? Of course, he was disappointed. View Less …
A big disappointment.
My boyfriend and I decided to go out for lunch in the city, we had seen Elsa's menu online and thought it would be a place like the Wicked
Hop. When we arrived, it was filled with business men and women - which is expected of the area and day (it was a Monday afternoon). The environment was a bit upscale compared to the Wicked Hop but the menu's are virtually the same. It was odd to serve burgers and sandwiches in a place that looked to be serving steaks and lobster.
We waited a few seconds before being told that we could have a seat at any table that was open. The staff seemed pretty nice at first, but the waitress we received barely gave us a greeting. While we were ordering our food or asked her questions, she just stared and answered in a bored tone. She didn't look pleased or happy. We were EXTREMELY polite to her but it our "please" and "thank you's" were not returned. I noticed during our meal that she had asked every single table near us multiple times how the food was or if she could get the other guests anything else. Not ONCE did she stop by our table to give us the same service.
We also had to wait for quite a while to get our check and when she finally came, she apathetically placed the bill on the table. We felt like we were wasting her time. She was probably thinking in her head that we weren't going to give her a good tip because we weren't as well dressed as the other patrons in the restaurant.
The way we were treated made me incredibly angry. In all honesty, I shouldn't have given her a tip and should have told her why. I'm a manager at a fast-casual restaurant and I make sure I treat my guests with utmost respect no matter what. If our casual attire was such a problem for the restaurant staff, then they should have politely asked us to leave. I find it very ironic that I receive much better service at a Denny's or George Webbs than a place such as Elsa's. I will never go there again and I make sure all of my friends and family know how pretentious the servers are regardless of their homely menu.
It was probably the worst dining experience I've ever had.
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