1200 South First St, Milwaukee, WI | Directions 5320443.019059 -87.911175
M-F 10am-9pm, Sa 10am-6pm, Su Closed
Neighborhoods: Harbor View
I love Illustria Salon and Academy. I have recommended this salon to all my friends and family. If you want excellent service and great products treat yourself don't cheat yourself come to Illustria! :)
We at iLLustria have researched our computerized client base of over 14,000 records. Not only does this name not exist in our files, there have been no client complaints. Heide and Karlabeth are the in house master colorist and stylists. Heide is an educator with L’Oreal Professional and is recognized nation wide. She attends color conferences bi-monthly and educates our staff with the new techniques and advancements. To book an appointment with Heide a person must be prepared to wait three and a half to six weeks unless booked from a previous appointment. We try to accommodate all concerns and there have been no client concerns regarding the matter to date.
Karla and her staff at Illustria Salon and Academy are outstanding in their field. They have created a warm and welcoming atmosphere and provide each client with specialized attention. No matter how you look or feel when you walk into the salon, you will walk out looking fantastic and feeling even better.
Karla is the best!. Super loving and talented! She has been doing my hair for almost 20 years and has done a great job with it. I have been gray since age 21, and Karla takes great care of it. You can not tell that it's not my natural color and my hair looks great!
I'm allergic to hair color, so Karla is using a green non-ammonia no-smell hair color on me called INOA.
She is sought after to teach at conferences and trains apprentices constantly. She works hard and loves her trade. I got my hair and makeup done for my wedding at Illustria and it turned out great too. My husband was speechless. It looked natural and was just stunning. I just love her!
Fantastic place, best highlights and haircut I ever had!!!!! – My friends recommended Karla the owner to me after I asked them where they got their hair cut and colored. Both of their hair always looked fantastic and I was looking for a change. Karla took the time to talk to me and give me suggestions as to what she think would be good for me. And the results were fantastic. The highlights I got brightened up my face and the hair cut was so precise. I have been going back now for over one year and have NEVER been disappointed. Her shop is friendly and inviting and I feel at home. If you want to look your best at a fantastic price call Illustria Salon and ask for Karla the owner. You will be so glad you did. thank you Karla!!!! Hugs
Yes! Yes!Yes! – If you want to have fabulous looking hair each and every time you get your hair done, then this is the place!
Karla is the Yoda of hair. She is a master. She knows all of the latest techniques, information and products. She knows what's best for you and your hair.
How anyone can think that she is not THE BEST must have a huge mental problem. I have been a loyal customer of Karla's for over 20 years and NEVER EVER have I been disappointed! ( I'm in my 40s.)
You know she's awesome when strangers ask, "Who does your hair?" This has happened the very first time my hair was done with her in the 80's and continues to this day!!! That is why no one will ever do my hair except Karla.
Illustria should be the wave of YOUR future. Call today!
READ ME BEFORE YOU GO – I called Karla for a appointment and got a quote for $120.00 for 3 color highlights and a cut. When I arrived the place was deserted, a wreck, dirty with hair on the floor and dusty. I should have walked out then but didn't. Karla and I had a 10 min consultation where I showed her 12 pictures of Gisele Buncheon. Simple sunny california girl highlights. I had long hair to mid back that was light brown. She tried to add low lights but I said no as my hair was already light brown. I explained that I had a bad experience before, just grown out my hair to mid-back from a bad bleaching and wanted to make sure she understood what I wanted one of which was no bleach.
After applying the color and explaining to me her problems with her peruvian boyfriend for 30 min, I knew then something was wrong with her. She asked me to go outside while she smoked a cigarette and another and another. All the while completely unraveling, talking about her ADD, medications and personal life. VERY UNPROFESSIONAl. I would have left but could not with dye on my head. Karla forgot about my processing as she rattled on and on. The other hair dresser had to come out and tell her that she should take the dye out of my hair. We were outside for 40 min.
When I got back from shampooing and looked at my hair she quickly turned me around away from the mirror and started another personal story. I had gray white strips from my head. She quickly styled me as the other girls working there (her students) looked wide eyed at my hair. I have curly hair and usually have the stylist straighten it after a procedure so I can really see what was done, she said my hair "needed to rest", shouldn't be straightened and not to wash it for a couple of days. I went to pay and Karla actually added a $15 long hair fee that wasn't quoted to me when I made the appointment. After she did what she did to my hair I was about to scream and walk out but held my composure, paid and left figuring I would get home, wash and straighten to see what was done.
When I got in the shower my hair was the texture of straw even after I did a deep conditioning treatment. It broke off everywhere. I couldn't straighten it, I When my hair dried it was cut like a 80's rocker with freaky gray white and honey colored broken streaks.
When I went back she gave me a deep condition and added a darker dye rinse to my gray white streaks. I didn't want her to touch my hair again with scissors as she cut it so bad.
Although my hair wasn't gray anymore it was badly damaged and broke off for the next month repeatedly. I find her very unprofessional smoking in front of a client, not listening during our consultation, adding bleach, needing another employee to tell her processing was over done, speaking of her personal life, and adding an extra cost on to her knowingly bad job. She just ignored the fact that she damaged, broke, badly cut and ruined my hair with bleach when I told her I only wanted DYE.
I called my credit card company and denied the charges instead of fighting with her. She made me feel like she wasn't sane or a stable person when she spoke of her life and problems. I had endured enough of her. I called the State Cosmetology Board and Better Business Bureau and logged a complaint with them. Hopefully people will read this before going in there. I think the girls in the salon post all the good reviews to get business. The phone didn't ring at all when I was there both times and they had no other clients. All I can say is this was a learning experience for me, never again will I go into a salon that looks deserted and has no phones ringing and I well get up from the chair as soon as I notice the stylist is a nut.
Great Service – Karla is amazing. She helped me with a style and color, and now she and Heidi are the only two people in town who I trust to make my hair look good.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of iLLustria Salon and Academy on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.