02/23/09

OK cut but poor customer service

by SteelToes

Got a cut there recently and was mildly shocked. Interesting concept, nothing that I hadn't seen before in Milwaukee at the Men's Room or in Chicago. However, the stylists seemed harried and rushed. I was hassled about buying "product" several times. Reminded about extensive services offered at a premium price. Further I was informed that if I canceled an appointment without sufficient notice I would be charged half of whatever I was signed up for. Geesh! Hope my life never gets in the way of an appointment with these guys. Needless to say, it seems that they are more about protecting their bottom line with the cramped working spaces for the stylists, continual sales pitches for product and services. I would rather go to a place that wanted to give me a great cut than squeeze every last penny out of my and the stylist.

Lots of other places to go in Milwaukee for a great cut.

Other reviews on this site say great things, so it seems they are a bit of a gamble.

• Pros: excellent hours of operation
• Cons: haircut not that great, poor customer service

12/27/08

Worth the ride

by BoxerPuncher

I wanted to go to this place for a while now. Thought it would be uppity and snotty, but figured I'd give it a shot anyhow. Very cool. I felt right at home. Girls with trucker mouths tossing F-bombs around, but being very cool at the same time. The owner even seemed down to earth and I hear shes pretty renowned in the industry. I had an appointment and they called me and said that my girl was sick. So my wife asked if they could juggle things around and still get me in. They had a girl come in a little early just so they could keep me on. Then I was late because of traffic, and we called and told them. They were cool about that too. We were damn impressed, so my wife made brownies for them. Pricey, but worth it if your fussy about personal grooming. Girls are well schooled in old school haircutting. Marlo gave me the best haircut I ever had in my life. Shes only 21. (I had a gay guy compliment me on it. Awkward, but that's sayin something.) Mara the new girl is cool too. Sweetheart and handy with a straight razor. This place takes all kinds, not just hip city slickers. Im a bulldozer operator, mechanic, and an amateur boxer. I think theyre cool to everybody. Very impressed. Sine then I been taking my 5 year old son. The girls are all really cool to him. He likes playing with the owners dog. He comes away looking like a little man. Very cool.

• Pros: Professional but not uppity. All girls that only work on gu
• Cons: None

11/04/08

Hungover & Spiteful = Sucky Haircut Run while there's time!!

by bdizzle5

i HAD been getting my haircut there for like almost 10 years (since they were on Old World 3rd) Theri cut my hair like nobody else and I loved it.

until recently, I missed an appointment, I know it's stupid but I totally forgot. I was very apologetic and everything seemed OK. So I rescheduled.

They made sure to call and be super snotty while letting me know that if I missed an appointment I would be in for half the services.

Now, up until this point I had never been late to an appointment let alone missed one so I was a little irritated, but I figure wtf, it is sucky to have an appt not show up so I let the behavior go.

Well, payback is a bit**h. She only cut the top section of my hair, I had booked a full haircut, and I didn't get a shampoo. My hair looked like a** when I left, picture a mullet done by a 5 year old and you have my cut. I said no full bangs, I got full bangs.

I will NEVER NEVER EVER go back there and as for recommendations.....

GO TO HALO!!

(or anywhere else for that matter hung over skanks cut crappy hair, yeah fyi, always hungover!!)

• Pros: used to cut hair like nobody's business
• Cons: poor quality haircut and staff, don't listen to what u want.