Management at this hotel is below average.
If you have anything wrong with your room or your stay, good luck because you will just have to just deal with it.The General Manager Jody, will just argue with you and deny any problems. The director of operations Anthony, will dispute your claims online instead of contacting you directly. So its all a big show to the public, everytthing is fine , there are no problems here and were sorry for your bad experience , now go away!
There are alot nicer Hotels in downtown Milwaukee which is only 15 minutes away from the airport who focus on Customer service and Customer satisfaction.....
Mid-priced, all-suites hotel chain provides roomy accommodations and the comforts of home for business and leisure travelers.. In Short A Hyatt hotel family member, AmeriSuites offers accommodations that are 25 percent larger than most standard hotel rooms. Amenities include a kitchenette with microwave and refrigerator, free high-speed Internet and a complimentary buffet breakfast. Business travelers can choose the "Taking Care of Business" Suite, which additionally features an executive-sized desk and chair, a two-line speaker phone and office supplies. All locations offer business centers and meeting rooms; most have fitness rooms and pools.
Space, and staff are more then expected.
The Rooms are larger then the standard hotel room, and offer a sofa and a great desk thet you can catch up on E-Mails and work without having to place the laptop on you lap while sitting in Bed. The staff is great and willing to help where needed. Bring your Dogs the General Manager loves them, and has a Saint Benard of his own that he can tell you about.