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My burger was charred. They seemed to have put it in the microwave as well. The cheese was overcooked on it and the bread was hard and chewy. Disgusting. When I called to complain their phone had so much static the person hung up. I would never eat here again.
Pathetic.
Unlike the obvious racial slurs against all Black Milwaukeeans that work in the fast food industry (as referred to by Gretchman in the previous review), I experienced the atrocious customer service as isolated to this particular store. The morning manager Leslie was excessively rude and arrogant about it when confronted. I can’t imagine how much money this store could be losing because of these types of bad attitudes, from the management staff nonetheless! I’m sure it trickles down to the cashiers as well as the cooks. This is definitely a store to avoid!
In response to Gretchman’s review, stop associating all bad customer service with Milwaukee’s “Urban” community. There are no customer service achievement awards distributed throughout the trailer park community called West Allis.
Flame-broiled burgers--especially the trademarked Whopper--are royalty at this popular fast-food chain..
In Short
Founded in 1954, this ultracasual eatery (often with a drive-through) made its name with hamburgers cooked over flames and finished with the customer's choice of toppings. The signature sandwich has always been the Whopper, a quarter-pound burger with tomatoes, lettuce, mayo, ketchup, pickles and onions. The menu also features fish fillets and spicy chicken sandwiches, garden salads with fire-grilled shrimp and chicken, the breakfast "Croissan'wich," crispy onion rings and even veggie burgers.
Poorest Burger King in the state. If you are anyone who doesn't enjoy phlegm in your whopper, then avoid this restaurant. You are lucky if waited on because most of the staff consists of weekers (people who work only one week to earn a check then leave). This burger king is located in a densly "urban" area of Milwaukee and you will be treated as such. I have heard stories of racism towards non-blacks and food being defiled by the staff in front of the customer. A dying rodent would pass up a buger from this place.
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