Excellent Venue for Wedding Reception.
We looked at several halls for our wedding reception, but were having a hard time finding a location that would be ideal for our smaller guest list. A co-worker mentioned Hubbard Park Lodge--after touring, we decided to book it.
We're so glad we did. We had about 90 guests at our reception--appetizers, sit-down dinner, Lake Front Brewery beer on tap and no fee to have the wedding cake cut. The food was superb--all of our guests raved about their duo of beef tenderloin and chicken--and all received a hot meal! The servers were pleasant and efficient. We highly recommend Hubbard Park Lodge for a small, intimate wedding reception!
New Management Worth Noting. I've read (from more than one website) negative reviews about Hubbard Park Lodge. However, all of the negative reviews I found were about the FORMER restaurant at this location. The new restaurant is run by the same owner(s) as Lakefront Brewery (a great restaurant), and that should speak for itself. I've now been to this restaurant twice, and both times have been very impressed by the service and the quality of food. My family goes out to breakfast every weekend - this is one of the best we've been to in a long time. Having an absolutely beautiful location is one thing - you might even expect that the luck of having good food and service in the same type of location is too much to ask for (it is for many places we've been to) - but that's not true here. This is a great place, with a relaxed atmosphere (the servers wear lumberjack shirts, for Pete's sake), fresh and well prepared food, good coffee, and excellent service! My wife is a very picky eater - even she was impressed, which says a lot. My hope is that others in the Milwaukee area finally recognize a good thing when they see it and patronize this place. I'd hate to have another good Milwaukee breakfast place go under just because it's not well known or on a busy street.
New Owners & Family Friendly. Just wanted to let everyone know that new ownership started 1/1/10 and is starting a traditional friday night fish fry with live polka music. Also their will be a Sunday Lumberjack brunch. All very family friendly. Weddings & special events will be run buy the same group that caters at the Lakefront Brewery.
Under New Ownership!!!!.
I went for brunch and was delighted by the change in the place. Prices have dropped and food quality is great. I had their all you can eat brunch this morning and it was just fantastic....and $10!!!!!
They have slashed their wedding reception prices and increased the overall quality.
WOW!! How Is This Place Still Open????. Let me start by saying that I have NEVER filled out a comment card, or written a review for any business before.....ever. As a person who has been dinning out for over 25 years, I have of course, received bad/poor service in the past, but never thought it was worth the trouble to complain. My experience with Hubbard Park Lodge was so bad, that I was inspired to create an account with citysearch just to rip them. I contacted the manager to see about having a very small wedding ceremony (total of 10 people) at the lodge on 12/31. The manager immediately seemed reluctant, I assumed this was due to the date. It should take about an hour and a half tops, and we would be gone by 4:30 p.m. He told me that he would email me the info on the lodge. Two days later, I still had not received any info, so I called back. He was "suprised" that I had not received the info, and offered to resend it. Nothing came. I called back, he offered to mail me the info... I said great. Six days later, I still had not received anything. I called back. At times, it would take several days for him to return any of my calls, to the point that it seemed he was avoiding me. He finally emailed the info to me, so I contacted him to finalize everything. I was quoted a price of $75.00 an hour/a minimum of three hours for the space (these are the weekday rates). Even though we would only need the place about an hour, we figured, that was fine...it's a beautiful place. The manager seemed less than pleased that I had accepted those terms....like darn, I haven't gotten rid of them yet. He then informed me that he had qouted the weekday rates from a different site. This lodge is actually $225.00 an hour/minimum of three hours during the week. We said fine. Now he really didn't seem happy. I pointed out the fact to him that he seemed rather combative to the whole thing, and asked him what his issue was. I basically got a "why, whatever do you mean" response. I reminded him that this would be very easy money for him, all he had to do was unlock the doors, and turn on the lights for us. Since there would be no food, or drinks, there really would no clean up either. We went to sign the paperwork, and put down the deposit. He informed us there would be an additional charge of $250.00 to use the fireplace.....fine, we said. Oh yeah, there is also an additional charge of $250.00 for the wedding permit. Wedding permit???? we ask. Yes, you have to have a permit to get married in the park. Were not getting married in the park we say, we are getting married in here. Yes, but the park charges us a permit fee to hold ceremonies in here, besides he says, you would have to pay the permit fee if you got married in the park, and since our building is in the park, we tact that fee onto the bill, and then forward that payment to the village. Our deposit check was already partially filled out. I told the manager we would have to get back to him. I called to village of Shorewood....they do not charge anyone a permit fee to get married in the park. They are on a first come/first serve basis. The only thing they charge the Hubbard is basic rent. I pointed all of this out to the manager. He insisted that he never said it was a permit fee. That fee helps to cover their recent remodel, and besides that he said, we also have things like a liquor license, and an electric bill to pay for. He also pointed out that they now have a "bridal" room where the bride can get dressed. I told him that I would not be using the room, and then I explained to him that all of these things were the cost of running a business. So, it seems the Hubbard (if they decide they want your business) will adjust what they charge you based on what type of dress you have on. If it's a wedding dress, they're going to try to squeeze every penny they can out of you. Based on my experience, I would not recomend this place to anyone...ever. If I could give them a negative star rating, I would.
Great Fish Fry. We had two types of fish--cod and walleye--and both were excellent. Great cole slaw & potatoes. Rolls were warm and tasty. The staff made us feel welcome with very attentive service. Will be back to try other items on the menu.
A truly depressing shame!.
What a 'conundrum' , what an irony. This is easily one of the 5 most beautiful restaurant settings in SE Wisconsin. It is the type of place where you might say, "I don't go there for the food - I go for the atmosphere." However, even in this case, the food has to be at least edible. I can't begin to tell you how disgustingly bad the friday nite fare is. It is beyond description. Our tab for 5 was over $170 and I truly felt as if I was robbed. The only items which did not assault our senses, were the water and the bottled beer.
This place is definitely trying to achieve an all-event format by driving the dining crowd away. If after reading this review you still want to try it, avoid the pasta, veal, tenderloins and salmon. Stick to the water and beer!!!!!!!
Customer Service is not a day in the park....
My husband and I fell in love with this location after attending brunch on sunday and after spending time in the park.
When we originally booked the location, the staff was helpful and enthusiastic. After the contract was signed, we experienced significant difficulties in working with the staff. The event planner failed to show up for a meeting and did not return our phone calls when we had questions that held significance to the our planning.
The overall service was very rude. The bartender actually refused to get me a glass of water at my reception...ME...the bride!!!
Not only were the interactions with staff during the planning phase and day of the event unpleasant and uprofessional, the Lodge Manager actually is breaking laws by charging money for couples to hold their wedding ceremony in the county park. The Lodge itself has no claim whatsoever to the park and the park cannot technically be reserved at all. So their $250 site fee for hosting a ceremony in the park is completely bogus and illegal.
We would recommend this place as a beautiful location to spend time, but not a good place to plan an event. The food was wonderful, the service and overall level of professionalism exhibited by the manager and event planner was definately below average.
Poor service, lousy food, high cost.
Went there before reading "Not Recommended" reviews here - should have come and read review here first cause I have to NOT RECOMMEND this place anymore. It was fine 5-6 years ago, but WOW - how this has declined to this level and remain open is a mystery to me.
Sunday Brunch... food in salad area was good, food in hot service area was old, dry, poor selection, and overall, not tasty. Quiche was OK, but salty, oven potatoes were old and dry, pesto crusted perch was just awful (leftover fish from Friday?), roasted vegetables were OK, chutney pork tenderloin was ruined - totally dried out to the point of hardly being able to swallow it, first batch of bacon was so overcooked you couldn't pick up a half of strip without is crumbling in the tongs, then next batch was so undercooked you saw solid white fat on it that wasn't even warm! Coffee good, but served just warm, and one member of our party asked for cream and they brought out 2% milk. So at $26/pp and coffee with MILK at $2.25, a person would expect more than good pasta salads and some good hot roasted vegetables. And the service was barely there - server took our order for coffee, yet had to be asked for water, hardly ever came and took our plates that were emptied without being asked and never offered us a second cup of coffee - we never even saw an itemized bill even - just gave us a total and that was it!
Banquet Facility. This facility is not recommended as a banquet facility. This is based on the poor customer service provided.
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