Milwaukee Sewing Machine Co

Bridget B.

Joined 3 months ago

Poor customer service. They advertise "free quote" for service you need done on your machine - I was not quoted, but rather called by the tech and told my repair was already at $65 and did I want him to keep going? I never got to decide if I wanted them to fix it or not. When I went to pick it up, I told the lady working, and the tech had lied on my slip. Then she said "that's a good price." Yeah, not the point. Would recommend looking elsewhere for honest service.

Recommends

jackson b.

Joined 2 years ago

Helpful, quick and quality service! I love that they always carry my sewing machine to my car for me.

Much appreciated-J

Doesn't Recommend

milwff

Joined 2 years ago

RUDE...RUDE...RUDE. JOHN-THE REPAIR TECH-ACTUALLY ASKED ME"WHAT THE HELL DO YA WANT ME TO DO WITH IT?" I WOULD NOT GIVE THEM MY BUSINESS.... GO ELSEWHERE....

Doesn't Recommend

NADRA

Joined 2 years ago

Milwaukee Sewing M. They over charged when I brough my sewing machine in to be fixed. It was my first time to take my machine to be fixed at that place so I had to accept the charges. But what really bothered me was that they were not customer friendly. They don't take the time to answer question about the machine I brought in to be fixed.

The guy said he did not had the time but did not even offer to answer my questions another time or on the phone when he got the time.