If I could give ZERO stars for this
store I would. The owner of this store is the most RUDE and DISRECPECTFUL human being that I have ever met when it comes to customer service. When I tried to question him on what warranties could be covered if he was unable to fix my vacuum he literally YELLED at me, rudely left me standing at the counter alone after acting like an immature child storming off to the back room after verbally kicking me out of the store. This was with absolutely NO provocation from me - only questioning next steps if he was unable to fix the problem.
DO NOT GIVE THIS MAN YOUR MONEY. Take your vacuum to Mr. Vac on Silver Spring. 414-466-8666 - they will make sure to fix your problem.
Great store and great service. Thank you!
Very honest business. I took my kirby here to get fixed and they did a great job. I took the time to speak to the owner and he disclosed that it is a family business. They were timely in the repair of my machine, I would recommend everyone to come here and fix their vacuum.
good service. I did read the reviews below, but still chanced it. The customer service is superb, all the staff knew exactly what was wrong. The repair was completed same day . Very good experience, I highly recommend.
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