Applebee's

Doesn't Recommend

polka31

Joined 3 years ago

Visit Applebee at Bayshore and get disciminated upon. No doubt it is good location - in the Bayshore mall area, and without argument - the food is good and affordable especially at lunch times on the weekdays. Waitress - very friendly and helpful. However, the HOSTESS was horrible. A senior Afro-American lady who obviously has selected us as the objects for discrimination. She sat us in the worst location, with my chair standing literally in the pathway where all the waitresses walked through and with the cashier's counter right behind my back - although there was a cozy sofa free and all the tables in this row - free. We immediately asked whether we could move to the sofa. The hostess said NO, and did not give any explanation. She mumbled something and dissappeared quickly. Luckily, the neigbouring sofa got free immediately, and the waitress in her turn has accommodated us at this table, as the other table at the sofa still remained free and with no "reserved" sign at it. As time passed, we observed how people kept being seated by the hostess, and it turned out that another blond caucasian woman (like me) got seated similarly at the wooden table, whereas the rest of the visitors who were Afro-Americans - got seated immediately at the sofas - without any problem. Obviously, the lady treated everyone based on her inner beliefs which I find not proper for a place that practices good customer service. I would not recommend this place to a friend.

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Contributor

Joined 10 years ago

Big portions of mainstream American fare, served up in a convivial, family atmosphere.. In Short
A low-key, friendly environment attracts plenty of families to this reliable chain. Kids in the big booths--often clutching free balloons and crayons--usually outnumber adults sitting at the bar. The menu offers filling American fare with no surprises, from mozzarella sticks and nachos to rollups and burgers. Entrees include steaks, fajitas and main dish salads. The calorie-conscious can select from a list of Weight Watchers-inspired dishes like mesquite chicken salad and grilled tilapia with mango salsa.

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tdettlaff

Joined 7 years ago

Maybe visit in the future. I'm not sure if it's because of the construction going on but the service at this location was horrible. We came in at 11:45am and didn't leave until after 1:00pm. During the time we were there we had 8 different people serve us AND unfortunately that is not an exageration. We asked for plates for our appetizers-never came. We asked for a side of dressing-never came. We asked for crackers for our soup-never came. We asked for To-Go boxes-never came. The food was good so at least it wasn't a total loss. I hope that after the construction is done maybe their service will improve but until then I would go somewhere else.