Romaines Hair Images

12/21/08

Three months and STILL looking good!

by alwaysbeautifulhair at Citysearch

Oh I feel so bad for those who had a bad experience at Romaines. But I HAD to give a review because MY EXPERIENCE was GREAT! And it continues to be. At first it seemed too pricey but she explained to me about the differences in hair quality and that she can not ALWAYS GUARANTY the hair will act a certain way because she orders from many vendors around the world. But she assured me that if the hair acted up, she would do her best to work things out. She was easy to talk to and I felt that if I had any problems the lines of communication would be open enough to work things out. An excellent weave AND great customer service NO MATTER WHAT. They really try to work with you, from your budget to any problems that may arise, they will do all they can to satisfy you. A friend of mine just got her hair done and she got virgin Indian hair. She is a natural complainer and I have not heard a peep from her yet! THEY ARE THE BEST! No other hair weaver can weave as securely, comfortably and neatly as they do! See, you can always switch out hair, but if your weave technique is bad then you really wasted your money! 100% experts in weaving! 80% on the hair they carry. From what I have read so far, I guess people only review when they are not satisfied. But i am very satisfied with Romaines.

• Pros: BEST WEAVE TECHNIQUES PERIOD!
• Cons: TOO BAD THEY DON'T MAKE THE HAIR

11/16/08

Bad Hair Quality, Misrepresentation of Services

by UnsatisfiedWoman2 at Citysearch

I am embarrassed to say that I recommended this place to a friend after only wearing my new extensions for a short, prior to my first washing. The hair is absolutely horrible and was misrepresented to me. I will never go back to this salon. Although the proprietor of this establishments speaks very nicely to you, she is someone who has no qualms about taking your money, overcharging you, and misrepresenting her services. Save yourself the aggravation of working with hair that sheds, tangles, and is impossible to manage.

• Pros: None
• Cons: The worse hair extensions, price, salon condition

11/16/08

Horrible, Tangled Mess - Worst Place for Extensions

by UnsatisfiedWoman1 at Citysearch

When I went to see Romaines Hair Images, I was referred by a someone who had just done her hair with Romaines. Unfortunately for the both of us, she would have been best advised to wait until she had washed the hair for the first time, prior to making a recommendation. What she found, and what I found was that the hair, which is called "quality hair" by Romaines, is nothing but a bird's nest. After paying between $750 - $1100 (my friend added a hair piece), you would expect at least medium quality hair.

What we both got was hair that you find in a beauty supply store for $25 for 4 ounces (total $50). It always becomes a tangled, shedding mess, within 1 hour of brushing and combing it. It also does not move naturally but is stiff because of all the tangles. So for the rest of the day, you are embarassed with what is sitting on your head. I once went to the ladies bathroom (for the 4th time that day to do a brushing) when another lady walked in. I was caught with a tangled, massive pile of hair in my hand and hair ALL over the floor. I was so embarrased, especially since this was at work, at a very upscale corporate office. I was wearing an expensive suit but had the cheapest hair on my head.

At this rate, the hair will NEVER last the 3 months Romaines said that it should last. I wish I had seen the reviews of other customers before going to Romaines Hair Images! My friend and I will never be going back for a second visit. I honestly do not know how they stay in business. It is telling though that the salon is always empty and in serious need of updating.

Note: So that I don't sound overly bitter, the net weaving technique that is done is good. However, who cares? What is most important is the final result. With such poor quality hair, I can't very well go around screaming, "But the net weave underneath is good!"

• Pros: Good technique, good conversation.
• Cons: Horrible, tangled hair that sheds; outdated salon; highly priced; misrepresentation