Best fabric in WI. Everytime I walk into this store its like walking into a Neiman Marcus, its one of those "eye candy" stores that can literally lift your spirits even if you are just trying to get the motivation to start a new project. The service has always been very customer focused as opposed to a chain store where this a literally no service and just a person at a cash register. I appreciate that its always a friendly greeting, and help if I need it, not a pressure sale as are most boutique stores these days. I highly recommend this store to anyone who wants their home to have the feel of eclectic fabulosity and extra flair!!!!
a rave for Manhattan Textiles.
I cannot express my deep appreciation for all that Manhattan Textiles has done to make my move to Wisconsin an absolute pleasure.
Having come from Connecticut, it was difficult to know where to start. However, Judy Fleming and her very capable assistants found EVERYTHING I needed, with a minimum of fuss and bother. The selection she has and her ability to "see" things is remarkable.
All the items chosen have been delivered on time and I will be forever grateful for her expertise.
Expert design, great service. I have been shopping at Manhattan Textiles for years. The fabrics, rugs, accessories and trims offered there can not be found anywhere else in this area. They are displayed beautifully! I have always found the staff to be professional, kind and helpful. The staff has assisted me in designing window treatments for every room in my home. I am always complimented on them and give all the credit to the fabulous designers at Manhattan Textiles! Installations provided by Manhattan Textiles are perfect. I have been assisted by the designers in choosing fabric to reupholster several antique family heirlooms, and have had the upholstery service performed by the store as well. These items are truly show pieces. I would strongly recommend the fabric, the design service and the installation. We are lucky to have this great business in our community.
Terrible service. I went in today with my husband and son hoping to find some fabric to reupholster a chair. The two women working in there were incredibly rude. I ended up not being able to decide between fabrics, asked for swatches, and the lady came huffing along, seemingly annoyed to be bothered. She basically threw each of the 3 swatches at me after cutting them. I couldn't believe their attitudes toward a potential CUSTOMER. My husband I decided that even though we really liked the swatches, we would not be giving our business to rude people. Off to Joann we went, where the staff is always friendly.
Another Great Experience.
Wow! I am stunned to read these negative reviews. I have used Manhattan Textiles several times over the years, and have always had a great experience! I guess it can seem a little pricey if you are used to shopping at places like JoAnns or Calico - but come on...you go to Manhattan to find something truly beautiful and unique. I've even scored a few really great deals with remnants for smaller projects! Plus, I really like that they don't pounce on you the minute you walk through the door. I like to go in and browse until something catches my eye. (So many pretty things!) Hard to do that at other shops, when you are fending off the staff. For the people complaining about a 20% restocking fee...that has never been my experience. Was it a special order? Then, that might make sense.
Anyway, I had someone from the store come out to do a "design call," and am so excited about the look she pulled together for me using our current paint color. (Talked the husband into new curtains...but not new paint.) I really appreciated that she was able to find awesome fabric that was still within my budget! :)
This post has been removed. This post has been removed by the reviewer as of 10/27/10.
High Prices, All Sales Final, Treated Poorly. This comment has been removed as of October 29th, 2010.
Beautiful Fabric, price and service fall short.
I love to indulge now and again and roam all of the beautiful fabric that Manhattan Textiles carries. Although the store is small and reminds me that I live in Wisconsin and not a city with a fabulous textile district - it's better than JoAnns!
Although the fabric is pretty, I am always struck when I have to take several glances at the prices. Wow, I know that fabric has gone up in price, but some of the selection is outrageous... I am always the most disappointed in the service. I feel that because I don't pull up in a Lexus or Mercedes, and look the part of a Brookfield Betty or North Shore Sally that I am not attended too. I barley get a "hello" and any help while there is impossible.
It's too bad that these owners don't focus on every customer that walks into their business - Great service goes a long way!
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