Worst dining experience ever.
**Otherwise known as 5 o'clock steakhouse**
I don't understand how anyone could give this restaurant a good rating unless this is the best they've ever had (meaning they never had anything actually good to compare it to)!
This was supposed to be for our anniversary because my husband loves steaks - I actually cried at the end of dinner!
To start off, I went to their website, which is completely false advertising - the pictures on their site make the restaurant look inviting, elegant, romantic, and dare I even say high quality for what you're expecting & paying for!!! (The pictures from city voter aren't even correct, except for the one of the outside street view.)
Upon entering the restaurant I wanted to make sure I was at the correct place because it looked nothing like what was being advertised (and it had two different names). I was greeted by a bartender who was literally glowing from the black lights behind the bar. Almost choked up my words because I was in such shock. (Also because the place was literally a dive!) After telling him I wanted to verify our reservations were for the correct place I got some cheesy salesman line of "well even if they're not just stay here & eat". Walking through the bar to the "hostess" (not much of a welcoming greeting, didn't even acknowledge me) I had to ask about our reservation which they had at the wrong time. I told them it was our anniversary & would appreciate a nice table (hoping there was something better looking than what I had already seen).
They have you sit at the bar to order & then bring you to your table. When we were seated we were in a room with 50's style decor & mirrors surrounding the room to make it "look bigger". The nice seating I had kindly requested was at the front corner of the room by the emergency exit door.
For approximately $40/pp (you only get salad & bread with your meal) you have to pay extra for sides (which are over priced) and bad drinks, I can honestly say I had the worst meal ever! I wish I had gone somewhere nicer like Mo's or Sabors - at least you get what you pay for there! I ordered a filet which we were told were charred along the edges & I wish I would have taken a picture of what we received!!!! My steak was literally coated in char - I had to gag down the first bite. When the waitress came back to check on us I politely told her that it was awful & she gave me a funny smile & said "well, that's the first complaint I've ever heard" when I asked her if they could remake it she told me that "that's how we make our steaks" and wouldn't even attempt to try to make it how I wanted or to offer an alternative (say seafood instead).
Needless to say, we weren't given a discount & no one even came to apologize or anything! At the end of the meal I cried because I spent so much time researching restaurants & felt like an idiot for picking this place out!
Please, if you have any desire for a classy or fine dining experience (or good food for that matter), save yourself the disappointment & go somewhere else. (Especially if it's for a special event!)
Contructions finally over! :). We have been wanting to come to this places for dinner for a couple of months already. We finally made it to 5 oclock after the state street contruction was finally completed. I have nothing but good words for this restaurant. The service, food, and the ambiance were priceless. Def looking forward to coming back for another juicy steak and a shrimp scampi........ :-)
Great Steaks. I've been here 3 times in a year and enjoyed every trip. Have a steak - nothing else.
Good food, bad service.
My wife had an entire plate of food spilled on her head, and all over her new shirt and pants. The server was apologetic, but nothing was offered for the inconvenience. Not even a free drink, dessert....anything. And after we paid our bill (over $600 for the table), I calmly expressed our disappointment with not being offered anything to the manager. She seemed pissed that I even said anything. I asked that we at least be able to send the cleaning bill if we couldn't get it clean ourselves. She reluctantly agreed, so that is at least something.
I guess they are so busy printing money there that they don't feel like they have to treat their customers very well.
Plenty of other steak places in town that I will be happy to give my money to from now on.
Best Steaks!. When you walk in, it feels and looks like Frank Sinatra or Dean Martin would of loved this place. The bartenders greet you...you sit at the bar, order your food and then you are seated at your table. The staff is wonderful. I had the ladies cut filet and my husband had the bone in ribeye w/ peppercorn on the top. I truly enjoyed my steak ,but both of us agree that the ribeye was the best we've ever had. We cannot wait to come back!
Always a consistent experience!. After reading the posting dated 1/18/2009, I felt as if I needed to write a review in order to defend a good friend. Coerpers, now just 5 O'Clock Club, is an old friend. She is right, the atmosphere feels like the 1950's; she is right, it is smokey; she is right, you order at the bar .... but, what she has missed is that we LIKE it that way! It is like stepping back in time to a supper club your grandparents would have taken you to for HS graduation. You order at the bar because... I dunno, it is just how it is done! The menu has just what is needed on it-no frills here! They will gladly refill the relish tray as often as you like; the salad is bottomless; and ste steaks that melt in your mouth are reasonably priced compared to any other steak joint in this city-and they don't nickle and dime you for everything like some places around town (read "Moes"-which is way more expensive and practically charges you for the water and the napkin). Enjoy the experience- don't nitpick! These are likely the best steaks you will ever have!
Not worth the trip. After hearing a friend talk about how great this place we for years, we thought we would give it a try. I was expecting something similar to the Jackson Grill, so I as terribly disappointed with this dining experience. Although the steak I had tasted good, it wasn't worth the money I had paid for it. I found the menu extremely limited, the prices were too high and the portions skimpy for the price paid. The restaurant was smoky, the decor reminded me of a rundown 1950's basement bar. The restaurant had a huge sign on the door stating reservations only, I don't understand why as the place was half-empty on a Saturday evening. We had to order our meals at the bar, I did not see the reason as there was no crowd requiring a quick turnover of tables. Also, for the price we were paying, it made the meal feel rushed, which I did not enjoy at all. The waitress played the one trick I detest in restaurants - "Do you want a potato or rice with that?" - not indicating that these were included with the meal. Soup was not available, the only fish entrees were shellfish. The relish tray (for six people) consisted of two stalks of celery, two carrot sticks, two hot peppers and two olives, everyone was to polite to partake. We were served an insufficient amount of salad family style, and the waitress rolled her eyes when we asked for more. My steak was good, but was not "smothered with mushrooms", rather three tiny button mushrooms dotted my plate. Well, I came, I saw, I ate. Never again. There are too many other good steak places in Milwaukee to waste my money here.
The Steak is wonderful each and every time I have been there. I have been going there for years. The wait staff has always been great. It's nice to see somethings have not changed during the change of ownership.
There are somethings that make our dining experience different than all the years we have been going there. We use to come for the atmosphere, and having a cozy dinner with my wife. Now we go only for the food. Now we have a few drinks before we leave the house. That's the only thing that will take our minds off hitting the elbows to the people sitting next to us. Now we have to squeeze threw to get to your table for the money we pay for dinner is unreasonable. We use to go every week. Now it is once every 2 months. it will turn into once a year, if that***** if the table stay this way
Let me some this up - FIRST CLASS and NOT SNOBBY. This is a real mans steakhouse - a place where blue collar, white collar don't matter. You are there to socialize and enjoy the best steaks ever. Whoever wrote the last review MUST have been a disgrunteld employee. Who the hell else would know so much about the operation and the name of the Chef and wife's name of the old owners etc. WHATEVER - I am a regular patron and I can tell you that objectively speaking this is one of the best steakhouses in the COUNTRY. I travel all over for business and trust me, I read Zagat and AAA and wine spectator as I entertain a lot. This place is SOOOO not snobby, it's totally like a family place with just awesome service and food and huge drinks and a throw back decor that fees kind og like Goodfellas movie. I saw Christmas lights inside the place in JUNE! I don't think it was laziness either, I think it's hysterical and has a lot of character to it. The employees are mostly the same over the years too. This place rocks and you should know the truth from a BIG eater and someone who spends over 60K a year on Meal and Entertainment for my personal client list. I like the cozy environment, easy parking, attentive service, the ladies there all treat you like your their family member. The bartenders have this old world tux look with a old world sense of SERVICE. I would make reservations or you wait a while but the style of ordering at the bar is BRILLIANT. How is this NOT the norm. So efficient and relaxed. I can focus on my guests at dinner without a million inturruptions from the server. Thank GOD. I am sick of rude service from overpriced restaurants with a new manager every 6 months. Its obviously family run, it shows. I applaud the new owners of this legendary steakhouse. They have done a GREAT job with maintaining all that's good in the place. And if they kicked some people out, MAYBE THEY DESERVED IT? Trust me change is good my friends. At least in this case. Cheers! -----oh, and great wine selections. Kind of surprising!
After reading, and enjoying, the variation in reviews I think I can sort things out. First, the restaurant is no longer caled "Coerper's 5 O'Clock Club, it is the "Five O'Clock Club House of Steaks". The reason is that the Coerper family sold the business to a gentleman from Schaumberg, Illinois in roughly 2005.
Part of the deal was that the name "Coerper's" would no longer be associated with the new business owner or the restaurant.
The staff and operations would supposidly remain the same. Not so! 95% of the staff either left or was let go. This was their poragative. The mature, and young friendly bartenders were eventually replaced with a new crew. The waitstaff changed also to some new people. In the kitchen the Executive Chef, one Rich Alvarado, remained along with his wife Julie as a waitress. Both very capeable, consistant and reliable. Actually the chef's total talents are only "surface scratched" by working at the restaurant. When the changeover occured everyone was informed that nothing would change. But, alas a lot did. Chicago pricing was introduced into a Milwaukee marketplace. Ala Carte baked potatoes ($4.00) and steep drink prices to match.For a while the overall product remained the same, you just needed your "First Born Child" to finance the dining experience. Naturally this chased away a lot of the "regulars", and they were the ones that for years supported and promoted the restaurant. As a side note the founder Bill Coerper, Ted's dad, never believed in paying for advertising. He was a depression born child. Back when people sold apples on the street corners for a nickel to feed their families. Now adays they call it being frugel. The basting of the steaks was done not with Kitchen Boquet, as one reviewer suggests. It wasmixed from scratch
ingredients by Ted's wife Pat, may she rest in peace, for many years. Then filtered, bottled and aged. NOTE: See continuation on next CriticalCritic1 review on this same Website.
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