Azana Salon & Spa

12/04/09

Best haircut of my LIFE!

by professional 1 at Citysearch

If you are looking for someone who really knows hair ... Zina !!!! That's all I have to say.

• Pros: Zina is amazing ! My hair has never looked so GREAT!!!

11/17/09

Don't judge a book by it's cover

by Mittens09 at Citysearch

I interviewed at Azana, and I feel sharing my experience because I was shocked by it. I heard from other people who got pedis there it was nice and the people were friendly. I'm an experienced stylist, and I am familair with the competition, so I was comparing them to other salons I know around there; Carezna, Vici, and Studio 890 and Neroli. I think Azana's interior decorating is looking outdated and the employees don't dress like they work in an upscale salon and spa. One stylist was reading a magazine in her chair. That is a no no from beauty school. I didn't think the front desk people in person were very welcoming. No one smiled. They were very nice on the phone, I called twice.

The worst part though, for me was dealing with their incompetant unprofessional manager Julie. She does not do hair, and she bascially couldn't answer any of my questions during the interview. I just gave up asking anything. It was such a waste of time talking to her.

She told me she would call me in a couple of days to set up a technical and she never called. I didn't really want to do it after the unprofessional interview, but she told me they don't pay anything, and she said I wouldn't have clients because I don't know anyone. I didn't believe her, and out of curiosity I wanted to do the technical, talk to a stylist there. I've never heard of a salon not paying min. wage when they first hire someone, offering 0 benefits, and not booking someone with clients because they don't know anyone yet.

They can't possibly get top talent if they really are running their business like what the manager said to me, you can work at Neroli spa or Studio 890 or Vici spa and get all kinds of benefits even paid vacation. It also sounds like they have all part time employees because the manager also told me they work in 6 hours shifts. That is a red flag. I felt like it was a 2 star salon inside a 5 star building charging 5 star prices for 2 star services.

• Pros: location
• Cons: manager, unprofessional

08/18/09

Azana Spa did not honor the full amount of a gift card...

by LeanaH at Citysearch

I had given a friend a $100 gift card, but when she went to redeem it, was only given $70 in credit. Admittedly, I have been tardy in contacting the Spa to resolve the matter. Nonetheless, the Spa still has my $30 in addition to what my friend had to pay for her services. The Spa only tends to return my calls during working hours even though I know that the contact person may be working after 5:00. To date I have had no resolution.

I would not recommend giving any sort of gift card, as you never know if the recipient will have to pay additional money for what you have already paid for.

• Pros: Well-known
• Cons: Appears to be unwilling to honor the full amt of gift card.