They should have class punch card/passes. Should NOT make people pay 1-2 years in advance. Takes the enjoyment out of the club and overcrowds it. They are strange about the pool. Shouldn't turn on water park when water classes are in session. Poor teacher can't compete with the rushing water.
I like the Princeton club, but am disappointed that they are pushing Body by Vi which is a multi-level marketing product made with Soy. I don't think a business should be pushing products like this at their clients!
I have been going to the Princeton Club for a few months now and I am not quite sure why people have such a low opinion on them. I go right after work, around 5:30-6 and stay until 6:30-7 during the week and there are always plenty of machines open. Their classes are all included in the monthly price with plenty of classes available all throughout the day. They will extend your membership if you get hurt and can't work out or if you have a baby. I think it was a matter of people not checking into their policy before signing up to a long term agreement. As a side note, you don't have to sign up for a two year contract.
As far as the front desk staff I have never walked in there without a hello. They have been extremely helpful and friendly. However, if they didn't say hello or smile at me, I am not going to take it personally. I am there to work out not to exchange pleasantries.
The director of the facility introduced herself to me and told me that if I had any questions or concerns to feel free and visit her....and no I don't look like anyone special. She took the time to answer a few of my questions and again offered her assistance.
The one thing I did agree with is the swimming area. I feel this part of the club could be run better. My son takes swimming lessons and on days he doesn't have lessons he likes to practice in the lap pool. Unless I am there, they will kick him out if an adult wants to use it. It also seems as if the slide is never open when the hours indicate it should be. However, he does take swimming lessons there and he has progressed quickly and loves it.
Disappointing. I was a member when it was motion. At least then they acted like they cared. The ladies at the front desk selectively say hi and good bye to members. They will literally look at you and then look away. One of the ladies made a sarcastic comment to me when I checked in about the fact that I only went to the club once that month, I then uncomfortably explained I have been really busy at work. Just rude. It's pretty pricey members who do not have children should be charged less!!! The classes appear nice on the monthly schedule, however they are packed and the instructors do not make them welcoming the first few times you attend. The trainers only associate with the people who pay for training sessions. I am a teacher and in the summer I am able to go on a regular basis. I saw the same few trainers on almost a daily basis, not once did any of them ask me how things were. Overall not worth the price!!!
Avoid, Avoid, Avoid Princeton Club.
It's been said here many times before, but I'll say it again. Great equipment, terrible management. I visited Princeton Club three times per week for nearly 4 years, always paying the entire year in advance. I have never liked the trainers there and the classes weren't challenging.
Finally, I got transferred as part of a new job and needed to cancel the last three months of my membership, and Mike Kuglich informed me that there was no way to refund my money. In short, they are keeping the remaining three months of dues. I WOULD NOT recommend Princeton Club to anyone.
Management getting better. The Tennis Department is very nice and I highly recommend it. However, the Aquatic Department is not very friendly to children who want to use the lap pool as they go by certain unwritten rools like when adults want to use the lap pool, children need to leave Overall, facilities are clean. Discrepancy of prices, though. The one in New Berlin (=$44/month) is more expensive than the one in Madison (=$36/month)...
Bad Business Practices.
I joined this club a little over a year ago now and although I really liked the facility itself, the Management staff is not helpful or tactful. About one month after I joined the club, my father had a major stroke and I became his main caregiver leaving me with no extra time what so ever to use the club. When contacting the club to see if I could put my membership on hold and restart it when my father got better, I was told too bad, it's not our policy to put people on hold without a doctors notification. Since it was my father that had the medical condition and not me it was impossible to do this.
My year is now up and because of this situation, I have only been able to attend the club 10x's. Considering the amount of money I paid and the amount I was able to use this club, I have now basically paid, $85 per workout session....way to much for me and there are way to many clubs that are willing to assist in situations such as this to deal with scoundrals like this! If you want a to work with people care rather than those that want to take your money and run, check out Bally's, The Y or even Curves!
Editorial Review by Christy Buena. Health club offers an aquatics center with lap pool, three racquetball courts, two NBA sized basketball courts and a children's gym.
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