3885 N Brookfield Rd, Brookfield, WI | Directions 5304543.087444 -88.146073
Mon: 10am to 6pm
Tues Thur: 9am to 9pm
Fri: 9am to 5pm
Sat: 8am to 4pm
Sun: 9am to 3pm
Tuesday afternoon I had a spa manicure and pedicure with Jill at the Brookfield location. From the front desk greeting me to the check out was first class. My service with Jill was faboulous! I had the most wonderful service I have ever experienced. I left relaxed and energized at the same time! I would recommend Neroli and of course Jill to anyone looking for a nail service. Of course the other services are great too. I look forward to another service soon!
After a discussion with the color tech, she did exactly what I specifically her not to. The color too dark and the highlights nearly invisable. Why did she bother asking what I wanted. I rate this salon a big zero.
Need to Relax? – After reading the other reviews, I was very hesitant about using a gift certificate I received. However, not wanting it to go to waste, I finally made an appointment for a massage. It was a wonderful (but to short) experience. Andrea, was very professional and obviously knew what she was doing. She picked up on an injury to my shoulder that was years old and healed. This was after the massage was over and she took the time to explain what I needed the most work on. (I've had other professional massages and no one else ever picked up on that.) I was back 3 weeks later for an 80 min massage! Hopefully I will be back as often as I can manage. The spa itself, is very nice, lovely in fact. The foot soak in front of a fire while you wait for your appointment just sets the mood! Thank you Andrea and thank you Neroli for hiring wonderful competent people!
Best Salon EVER!! – After reading these really old reviews, I feel like I have to give my two cents. I don't know if Neroli gave poor service in the past, but from the very first time I set foot in the spa I felt really welcomed and appreciated. I've been there more times than I can count now, and I can't say enough about the caring staff, outstanding service or depth of the knowledge of every person I've spoken with. Before Neroli, I went to another Aveda salon, but they didn't implement some of the "extras" that Neroli does. From the scalp massage with any hair service to the hand massage while you're waiting, I've never felt more at home. Thank you for the great service!!!
HIGHLY RECOMENDED – Never had a hair service, but I DO highly recomend both facials and pedicures. Be sure to ask for Megan for nails and Kyresa for both massage and facials. or if your daring for waxing. I've been going now for three years using both thoes technicians and HAVE NO COMPLAINTS!! I will tell you that your going to pay a few dollars more cause they both KNOW what their doing. and you wont be disappointed with either one of them. you can find them both at the Brookfield location
DON'T LET THEM TOUCH YOUR HAIR – I went to the east-side location and was happy that I was able to get in that same day. Well that changed! The reason I could get in that same day was because the stylist double-books. I got a cut and color. I even brought her the color that my previous hair stylist used. She decided not to follow those colors and instead highlighted with what she thought would look good--without first showing me the colors. Since she met me 1 minute before I don't know how she would know what my tastes were. Regardless I trusted her professional judgment and went ahead. Needless to say he highlight was bland and lacked professional polish. The haircut was uneven - the left side was longer than the right. Can't students at least get the sides even! Anyway I called the salon and wanted to get the cut corrected. Then they told me that I couldn't get in for 5 days to get my hair cut AND I'D HAVE TO PAY FOR THE CUT. I left a message for the manager to call me. I have not received a call back yet. The receptionist was very pleasant and offered a "sorry you were not satisfied" but without support or action from the professional staff her professionalism is lost. This is absolutely the worst place I have every had my hair done.
Best Aveda Salon in Milwaukee! – I am a student going to school for my cosmetology certificate and I hope that one day I can have the opportunity to work at an establishment like Neroli. When I have been for services they are always pleasant, it is a clean calming environment and the stylists really know what they are doing.
Don't go there – First I hope the owner reads this because I would like to know how is someone a senior stylist when they've only been doing hair for 2 years? I don't think rubbing oil on your head before the shampoo adds extra value to the service. I could probably get the same service at supercuts, and bring a bottle of olive oil along and ask them to rub it on my head. What is the point? Why do you want an oil scalp and then wash the oily scalp off. I guess some people enjoy that but to me it's weird. I don't like it.
You don't always get what you pay for – I have been here many times, each time hoping for a better style ..better cut..better color..have tried different stylist..started to blame my hair...but, after finally saying enough, went somewhere else where they did exactly what I wanted ..The staff is often rude and when I would get my haircut there I would have to listen to the hairdresser talk about her upcoming vacation that she might have to cancel if she doesn't get enough tips...it's Christmas and I don't have any money...the ecomony isn't doing well and it's hurting me..Aren't I paying enough for the services that I don't need to be pressured into giving a huge tip...Won't be going back, and after reading all the review, don't feel like i'm the only one...
HORRIBLE! – if you like to feel pressured, awkard, and unhappy this is the place for you, from the minute you walk in you are followed and hounded to buy, i love aveda products, but i dont need to be asked if i need help by every emplyee there. also the hair service i recieved felt rushed and was not at all what i wanted. i guess they only know how to make everyone look like a soccer mom. They made me feel like i didnt belong there... eh i like to feel good about my self after i get my hair done, not feel like the unpopular kid in high school!
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