Bd's Mongolian Grill

Doesn't Recommend

Mark P.

Joined 11 months ago

Before I begin, I would like to express that in general I have had a quite favorable opinion of BDâ??s restaurants. I have patronage the Glendale, WI and other location for many years. However, it has been close to a year since I went to the BDâ??s in Glendale, WI. , and after my last visit I would be hard pressed to every set foot into a BDâ??s restaurant.

On May 26, 2012 at 7:30pm, my family and I stopped in for dinner at the Glendale location, it was close to a year since I have been to this particular location, and it was one of my favorite restaurants when I worked in the area.

Unfortunately, right away I noticed that the restaurant had gone downhill, and the point began crystal clear upon being greeted by an â??unwashedâ?? hostess with the manners of a runaway child. Upon being seated, my wife and I immediately commented on how â??dirtyâ?? the restaurant seemed. The tables, chairs, floors, walls, the food prep area, and the wait staff were â??filthyâ?? and â??grungyâ??. However, the previously mentioned seemed clean by comparison to the restrooms. The restrooms, both the men and woman, were embarrassingly dirty; a â??styâ?? would be better description.

When it came to the food and service, it definitely matched the restaurantsâ?? atmosphere. My food was still had ice chucks in my meat, along with other peoples â??stuffâ?? from the grill. This should not have surprised me, since the â??cooksâ?? spent more time acting like gangster circus performers then actually cooking. I can appreciate the effort in trying to make the visit more memorable, but getting my food badly cooked by dancing â??Snoop Dogâ?? impersonators is not my form of entertainment. In the restaurant business, I thought the â??cooksâ?? are the one group in a restaurant that should look presentable. Seeing a cooks dirty underwear before one eats is not appealing, no matter how â??fabulousâ?? it might look otherwise.

When it came the wait staff service, it was simply awful, however that can be squarely blamed on the management or lack thereof, and after dealing with one of the â??playgroundâ?? managers I clearly saw the source of the poorly motivated service.

The whole visit and Glendaleâ??s BDâ??s restaurant in general can be described by one word.

And word is, as uttered by wife as we exited the restaurant was â?¦. â??GHETTOâ??!

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CSMobileUser4

Joined 5 years ago

Great Food!!!. This place is awesome! You put together your own stir fry, with all your favorite seasonings! Words are not enough, please try it!