09/08/09

Unique, impeccable service, extremely friendly!

by Kate2009

Dr. Amy Jankowski and the entire team are incredibly professional, friendly, and efficient. The frames are so unique. I am constantly receiving compliments on them. This is the place to go in Milwaukee for extraordinary frames and impeccable service!

• Pros: Truly excellent and very thorough service
• Cons: No real drawbacks

08/21/09

Fabulous customer service

by cruisenla

I recently purchased three pair of glasses from Metro Eye. The customer service is outstanding. I didn't feel as if price had anything to do with the frames they were selecting for me, but rather they were helping me make the selection based on my tastes and the best fit for my face. The staff is familiar with all of the products that they carry and answered my questions completely. I will be going back to Metro Eye for all of my eyewear needs!

08/18/09

An EYE-opening experience

by CLK2

Metro Eye isn't your ordinary, run-of-the-mill eye glass store, it is an experience. A perfect fit for the rest of the boutique style, unique experience stores in the Third Ward. Dr. Amy takes a great deal of pride in her services and in the retail operations of her store. LuAnne and the rest of the staff truly help customers pick out frames that fit your face and your personality. I've been going to Metro Eye since they opened and have sent friends and family there. Don't take your eye sight for granted, go to Dr. Amy!

08/18/09

Great Customer service

by Lisa731

If you don't want to feel like just another patient then Metro Eye is for you. I am a difficult case with a relatively high prescription and astigmatism. The problem was exasperated by years of over correcting.

When I came to Amy she had to address all these problems. Amy and her staff have gone above and beyond to fit glasses, sun glasses and contacts correctly to ensure the best vision possible for me.

The price of good eye care is like anything else. You get what you pay for and it is worth every penny.

• Pros: Knowledge combined with technology

08/15/09

Satisfied Customer

by Terry25

I am definitely a tough case; and was very satisfied with Dr. Amy's care and my results.

I wore hard contacts for over 20 years. I made the decision to have lasik with Hale Vivison. Dr. Amy did the pre-op and post-op care. The equipment that she has is state-of-the-art. I did some trials with soft lens which gave me the opportunity to determine the best treament for me with the help of Dr. Amy and her knowledge. I selected mono-vision with lasik; which enables me to see far and still read without any glasses. This is the best decision that I've made with my eyes and I couldn't have done it without Dr. Amy. (Yes, I tried other Doctors; and was even told that I couldn't have lasik done. They were wrong). With the individual and special care that I received; I'm extremely satisfied and happy.

• Pros: Thorough doctor; excellent staff; Outstanding eye care
• Cons: Tough to find parking downtown

08/15/09

I am Picky and so are they

by ChristianBlue

I am an urban real estate developer who spends most of his time trying to make cool looking urban projects so my glasses are as much of a statement about my daily life as they are my functional life. Metro Eye took the time to really understand what I was looking for as well as what looked best. In the end I took a leap of faith about their recommendation and now I have cool glasses that I receive comments about all the time regardless of my travels.

PS Ia m going back for a second pair

Thanks

• Pros: Great design awarness

08/13/09

The best eyecare anywhere!

by LisaRF

I have extremely difficult issues with my sight and contact lenses. I've gone to many optometrists and even opthamologists, and really did not have very good results. I was referred to Dr. Amy by a co-worker. She was amazing! She worked with me beyond what I ever expected until the very best result was achieved. She seems to love what she does so much, and she is so good at it, that she was more enthusiastic than even I was to keep working on a solution, which she did! When I ordered glasses (which are also a real challenge for me) I made some poor choices. Even though it was my decision making that resulted in my dissatisfaction, they made it right! Your satisfaction is what they care about most. The support crew is also great - extemely friendly, professional, and efficient. I ALWAYS have a great experience, and I wouldn't go anywhere else!

• Pros: Service and great results
• Cons: none

08/13/09

Excellent Care and Service

by Terri43

Dr. Jankowski is the best! Eye exams are thorough and accurate and she takes the time to ensure that your questions are answered and that you understand all her recommendations. The front desk staff is friendly and helpful, and they are quick about returning phone calls if you have to leave a message. While the frames can be pricey, the staff takes the time to ascertain your needs and work to get you into the very best frames. If you wear contacts, Dr. Jankowski will send you home with samples so that you can be absolutely certain you have the right prescription for your needs before you place and pay for your order. Metro Eye always gives you your prescription information, should you want to purchase your glasses elsewhere. Would recommend Metro Eye to everyone!

• Pros: Excellent Care and Service

08/12/09

Dr. Amy's Personal Concern

by LMarx

I had accidentally put a teeth whiting eye drop in my eye which burned like crazy. Kept tearing and throbbing. I called Metro Eye at 7:30 AM and received a voice mail with Dr. Amy's personal message to call her on her cell phone for any after hour problems. She called me back within 5 minutes and guided me through my pain. She opened the office early for me and her associate Barb was able to clear up my burning, painful eye. Needless to say I was scared because I was afraid that I may have damaged my vision. She personally called me twice that day to see how my eye was doing. Dr. Amy truly cares about her patients.

• Pros: Best Eye Doctor in Milwaukee
• Cons: High End Frames that are unique.

08/11/09

great experience at metro eye

by ChristineP

I wanted to find a new eye doctor that was as thorough as my past one but who offered a better, trendier selection of frames and I found the perfect match at Metro Eye. The eye exam was thorough, the staff was friendly and helpful, and the frame selection was exactly as I hoped it would be.

I loved that I was able to take home samples of multiple types of contact lenses in order to make sure that I'm using the best kind for my eyes and my lifestyle. I also loved having some help in the frame selection department, but would have liked to have seen more frames out on display (although I'm confident that any frame that would look good was shown to me).

Great experience and will definitely go back next year!

• Pros: wonderful staff, thorough doctor, awesome frame selection
• Cons: parking, not being able to see ALL of the frames on display